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Privacy and Security |
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Online Banking
Access Agreement |
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I. Introduction
This Online Access Agreement ("Agreement")
explains the terms and conditions for accessing
your accounts via Online Banking. In this Agreement,
the terms:
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"we," "us," "our"
"Center Bank" and "Bank"
are used to refer to Center Bank |
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"you" or "your" is used
to refer to the owner of an Eligible Account
or an authorized |
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representative |
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"authorized representative" is
used to refer to a person with authority of
any kind with |
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respect to an Eligible Account or an Online
Financial Transaction |
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"Service" is used to refer to
Center Bank Online Banking services |
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"Eligible Accounts" is used to
refer to deposit accounts and loans |
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"Business days" for purposes of
this Agreement, our business days are Monday
through |
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Friday. Holidays are not included |
This agreement is in addition to the other agreements
between you and the Bank. If there is a conflict
between the terms and conditions of this agreement
and one or more terms contained in the other agreements
between you and Bank, this agreement will control.
By using a Service to access an Eligible Account
or Online Financial Service you are agreeing to
the terms of this Agreement.
II. Accessing Your
Eligible Accounts through Online Banking
A. Requirements
To access your eligible accounts via Online Banking
at http://www.centerbank.com, you must have an access
ID, a password, adequate hardware and software,
and access to the Internet. Our Online Banking website
requires 128-bit encryption, the highest level of
protection possible for all your internet communication.
B. Accessible Hours
The Online Banking service is available seven days
a week, 24 hours a day. At certain times, a Service
may not be available due to system maintenance or
circumstances beyond our control. During these times,
our telephone banking service and Bank Automated
Teller Machines (ATMs) may be used seven days a
week, 24 hours a day to obtain information about
your Eligible Account(s). You may also contact a
customer service representative at any of our branches
during normal business hours.
C. Electronic Mail (E-mail)
We provide special E-mail forms at several locations
on our website for you to ask questions or give
comments on the Service. However, only the E-mail
forms that are accessible after you sign on with
your password to a secure session of the Service
should be used to ask questions or comment on your
Eligible Accounts. To ensure the security of your
Eligible Account(s) information, we highly recommend
that you use only the secure E-mail forms when asking
specific questions about your Eligible Account(s).
You can use these specially provided E-mail forms
to communicate with us, but you may not use E-mail
forms (or any other e-mail function) to initiate
transactions on your Accounts. For transactions,
please use the appropriate functions within the
Service or call customer service at any branch.
D. New Services
The Bank may, from time to time, introduce new Online
Banking Services or make services available to you
that you had not previously been able to access.
By using a Service when it becomes available, you
agree to be and are bound by the rules contained
in this Agreement and any other terms and conditions
governing the Services (including the new Service)
at that time.
E. Security
You will be given an access ID and an initial password
that will give you access to your Eligible Account(s)
once you are approved for use of a Service. You
understand the importance of your role in preventing
misuse of your accounts through Online Banking.
The length of password is a minimum of 4 to a maximum
of 12 alphanumeric characters. For security purposes,
it is recommended that you memorize the access ID
and password and do not write them down. Furthermore,
we strongly recommend that you change your password
the first time you use the Service and regularly
thereafter. We are entitled to act on instructions
received under your access ID and password, and
you are responsible for keeping your access ID,
password and Eligible Account(s) information confidential.
If you believe that your password may have been
lost or stolen, become known by an unauthorized
person or that someone has transferred or may transfer
money from your account without your permission,
or if you suspect any fraudulent activity on your
account, notify Center Bank Customer Service at
one of our branches, or write to Center Bank, eBanking
Division, 3435 Wilshire Blvd. Suite 700, Los Angeles,
CA 90010. In our effort to provide transmission
security, data transferred via Online Banking is
encrypted using VeriSign and Online Banking utilizes
identification technology to verify that the sender
and receiver of Online Banking transmissions can
be appropriately identified by each other. We lock
out online banking accounts and Services after the
third unsuccessful logon attempt, to prevent any
fraudulent activities. Notwithstanding our efforts
to insure that the Online Banking System is secure,
you acknowledge that the Internet is inherently
insecure and that all data transfers, including
electronic mail, occur openly on the Internet and
potentially can be monitored and read by others.
We cannot and do not warrant that all data transfers
utilizing Center Bank Online Banking, or e-mail
transmitted to and from us, will not be monitored
or read by others.
F. Online Banking Services
If approved for you, the Online Banking Services
will allow you to perform the following functions.
Not all customers may have access to all Services,
and not all Eligible Accounts may be used for all
Services.
(1) View Accounts. You will be able to view the
available balances in your Eligible Accounts. These
balance figures will reflect the available balance
as of the close of business for the previous business
day. They may not reflect the current day's transactions.
(2) Bill Payment Services. The Bill Payment Service
allows you to initiate bill payments. It is discussed
in detail at Section III, below.
(3) Transfers between Accounts. The Transfer service
allows you to transfer funds from one Eligible Account
to another Eligible Account.
Eligible Accounts must, in general, be identical
in ownership (subject to exceptions the Bank may
make to this general rule). Your application form
will allow the Bank to identify the account(s) you
wish to be included in the Services, and after review
by the Bank those that are designated by the Bank
as Eligible Accounts will have the Services (or
some portion of them) available.
III. Bill Payment Service
A. Description
The Online Banking Bill Payment Service allows you
to schedule, at your option, for the payment of
your current, future and recurring bills from your
account(s). You must provide an Eligible Account
number from which the payments are to be made; the
complete name of the payee, the account number,
and the payee's remittance address, all exactly
as shown on the billing statement or invoice; the
amount of the payment; and the date you want the
payment to be sent, called "Payment Date".
When a payment instruction (for a current or any
future date) is received under your access ID and
password, you agree that we can charge your designated
account by electronic transfer, demand draft (that
is, "no signature required draft"), or
by debiting and remitting funds on your behalf to
the payee. The remittance process will begin on
the Payment Date, but your payee will in most cases
not receive payment until up to 5 business days
after the Payment Date. If the Payment Date does
not fall on a business day, your payment will be
processed on the next business day, which will be
treated as the Payment Date. We may charge the Eligible
Account you have specified in the Bill Payment order
(the "Bill Payment Account") on the Payment
Date. At our option, when a demand draft is used
to make payment we may delay charging your account
until the date a demand draft is presented to us
for payment ("presentment date"). Your
Bill Payment Account must have sufficient available
funds in it to cover all payments and transfers
from that account on the Payment Date and on the
presentment date. We will not be obligated to make
a payment unless your Bill Payment Account and/or
linked overdraft protection plan has sufficient
funds or credit availability to pay the bill on
each of those dates. Funds for all bill payments
(whether we make these payments electronically or
by check) will be withdrawn from your Bill Payment
Account on the scheduled Payment Date or on the
presentment date. Bill Payment should not be used
to make tax payments or remittances to state or
local governmental entities, courts or others who
require specific electronic payment measures. We
reserve the right to refuse to pay any payee designated
by you. If we do so, we will notify you promptly.
We reserve the right to terminate your use of Online
Bill Payment Service at any time, whether for cause
or without cause and with or without notice to you.
B. Scheduling and Processing Bill Payments
There may be a delay between the Payment Date (the
date your payment is sent) and the date the payee
receives that payment. Any payments made through
the Bill Payment Service require sufficient time
for your payee to receive your payment and credit
your account properly. To avoid incurring finance
or other charges, you must schedule a payment sufficiently
in advance of the due date of your payment. When
you schedule payments, YOU MUST SCHEDULE THE PAYMENT
AT LEAST 5 FULL BUSINESS DAYS PRIOR TO THE DATE
THE PAYMENT IS DUE AT YOUR PAYEE, WITHOUT REGARD
TO ANY GRACE PERIOD FOR LATE PAYMENT GIVEN TO YOU
BY THE PAYEE. If you fail to schedule payments in
advance in accordance with your agreement with us
(that is, at least 5 full days prior to the date
payment is due (without regard to any grace period),
we will not be responsible for any consequences
you suffer if your bill payment is not received
by the payee on time. You may use the Services to
stop or change any scheduled bill payment by using
the Change/Delete Payment function on the Online
Banking website. You must change or delete a scheduled
payment no later than 9 a.m. (Pacific Time) on the
Payment Date.
C. Limitations
The amount of any payment may not exceed $9,999.99.
There must be sufficient available funds in the
affected Eligible Account, as described above. Only
one, one-time payment and one recurring payment
may be sent to each payee on the same day. Eligible
Accounts that require two or more signatures or
authorizations to withdraw or transfer funds may
not be used as a Bill Pay Account. For Bill Payment
from an Eligible Account that is an interest bearing
account (other than a NOW account), you may make
no more than six transfers and withdrawals, or combination
of them, per calendar month or statement cycle to
a third party by means of a preauthorized or automatic
transfer, telephonic agreement or through the Services,
or other order or instruction, and no more than
three of the six may be made by check, draft, debit
card or similar order payable to a third party.
IV. Electronic Fund
Transfer
A. Description
The Bank's Online Banking Services also allows you
to schedule funds transfers between your Eligible
Accounts ("Transfers"). You may make Transfers
between Eligible Accounts only if they are linked
for this Service.
B. Scheduling and Processing Fund Transfer
A transfer scheduled before 11 a.m. (Pacific Time)
on a business day will be processed on the same
day. All transfers scheduled after 11a.m. (Pacific
Time) will be processed on the next business day.
You may schedule for a recurring fund transfer between
your accounts. If the transfer date of a recurring
transfer falls on a Saturday, Sunday, or banking
holiday, it will be posted on the next business
day.
C. Limitations
The amount of any transfer may not exceed $3,000.00.
There is no limit to the number of transfers that
may be authorized as long as there are enough funds
available to transfer. For Transfers from an Eligible
Account that is an interest bearing account (other
than a NOW account), you may make no more than six
transfers and withdrawals, or combination of them,
per calendar month or statement cycle to a third
party by means of a preauthorized or automatic transfer,
telephonic agreement or through the Services, or
other order or instruction, and no more than three
of the six may be made by check, draft, debit card
or similar order payable to a third party.
V. General Terms and
Conditions
A. Termination
Unless otherwise required by applicable law, the
Bank may terminate this agreement and your access
to the Online Banking Service, in whole or in part,
at any time without notice and with or without cause.
You may cancel your Online Banking Service by notifying
us at least ten (10) business days in advance in
writing to Center Bank, 3435 Wilshire Blvd. Suite
700, Los Angeles, CA 90010. Upon receiving your
written request, we may reinstate your Online Banking
Service, in whole or in part, at our discretion,
at any time. You may request reinstatement of an
Online Banking Service by contacting Customer Service
at any of the branch locations.
B. Changes
Unless otherwise required by applicable law, the
Bank reserves the right to change the charges, fees,
or other terms described in this Agreement from
time to time and any time. When changes are made,
we will update this Agreement at the website on
the effective date, and email a notice to you at
the email address shown on our records at least
fifteen (15) days in advance of the change. You
may choose to accept or decline changes by continuing
or discontinuing to use the Service. Changes to
fees or terms applicable to Eligible Accounts are
governed by the agreement otherwise governing the
applicable account.
C. Responsibility for Unauthorized Bill
Payment or Transfer Instructions (Non-Consumer Accounts)
For non-consumer transactions, you agree that you
are liable for: (1) all Bill Payment instructions
that are authorized by you, whether or not we have
verified the authenticity of the payment order using
the security procedures that are a part of the Online
Banking services; and for all Bill Payment instructions;
and (2) all Bill Payment instructions, whether or
not authorized by you, if we verify the authenticity
of the payment instruction using the security procedures
that are a part of the Online Banking Services.
You acknowledge that we have provided you with options
for supplemental or additional security procedures
that could provide greater security against unauthorized
use, and that the particular security procedures
found in the Bill Payment service were chosen by
you as commercially reasonable for your use of the
Bill Payment Service. You understand that the security
procedures that are a part of the Bill Payment Services
are not designed to and will not detect error. We
will not be liable for indirect, special, or consequential
damages arising out of the use of any Online Service,
including Bill Pay or Transfer Services. (For consumer
transactions, liability for unauthorized use is
discussed below.)
D. Disclosure of Information
The circumstances under which we will disclose information
about you, your Eligible Accounts, or your Online
Financial Services is set forth in the information
that has been separately disclosed to you in the
contracts, notices, and disclosures that have been
separately provided to you and in accordance with
our policy disclosed at our Website at the time
you first access the Services.
E. Liability
Except as specifically provided in this Agreement
or where the law requires a different standard,
you agree that we shall not be responsible for any
loss, property damage or bodily injury, whether
caused by the equipment, software, the Bank, or
by Internet browser providers such as Netscape (Netscape
Navigator browser) and Microsoft (Microsoft Explorer
browser), or by Internet access providers or by
online service providers or by an agent or subcontractor
of any of the foregoing. Nor shall the service providers
or we be responsible for any direct, indirect, special
or consequential, economic or other damages arising
in any way out of the installation, use or maintenance
of the equipment, software, the Online Financial
Services, Internet browser or access software.
F. Waiver
The Bank may waive any term or provision of this
Agreement at any time or from time to time, but
any such waiver shall not be deemed a waiver of
the term or provision in the future.
G. Fees and Charges
All charges listed below will be automatically deducted
from your designated account and will appear on
you account statement. Fees separately disclosed
to you in connection with an Eligible Account or
Online Service applies when using the service. If
you close all of your Eligible Accounts, you must
notify Bank Customer Service to cancel your Online
Banking Services. If you close your bill payment
account and wish to continue using our Bill Payment
Service, you must notify us and designate a new
Eligible deposit account to process scheduled payments.
Service Fees and Charges Online
Bankinge None Bill Paymente
Monthly Charge: $5.00/month (Includes first 10 payments)
Payment Fee: $0.50 for each additional payments
Fund Transfere $3.00 per transfer
Wire Transfere $17.00 per
request Stop Paymente $10.00
per item Non Sufficient Funds (NSFe)e
$15.00 per item
H. Other Terms and Conditions
In addition to this Agreement, you agree to be bound
by and will comply with the requirements of the
applicable Account Disclosure Statement, the Bank's
rules and regulations, and applicable state and
federal laws and regulations. We agree to be bound
by them also. |
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